Payment Policy of BRIGHTSORA

Effective Date: March 24, 2025

At BRIGHTSORA, we are committed to offering you a seamless and secure payment experience. This Payment Policy outlines the methods of payment we accept, the process for payment, and other important details related to your purchases on our website. By using our website and making a purchase, you agree to the terms of this policy.

1. Accepted Payment Methods

We accept a variety of secure payment methods to make your shopping experience as convenient as possible:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa

    • MasterCard

    • American Express

    • Discover

  • PayPal: You can choose PayPal for fast and secure payment processing.

  • Other Payment Methods: We may also accept other payment options during checkout, depending on your location and the availability of payment services.

2. Currency

All prices on the BRIGHTSORA website are listed in GBP (British Pounds). If you are making a purchase from a country outside of the UK, your bank or payment service provider will convert the total cost to your local currency at the exchange rate in effect at the time of purchase.

3. Payment Security

BRIGHTSORA uses industry-standard encryption and secure payment processing to protect your personal and payment information. All credit card transactions are processed through trusted, secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI DSS). Your payment details are never stored on our website.

4. Payment Authorization

Once you submit your payment information, we will authorize your payment through the selected payment method. Payment authorization will ensure that the funds are available for the transaction. If your payment is declined or cannot be processed for any reason, you will be notified, and your order will not be processed until we receive the correct payment.

5. Order Confirmation

After your payment is successfully processed, you will receive an order confirmation via email. This email will contain a summary of your order, including the items purchased, shipping details, and the total amount charged. Please review the details carefully and keep the confirmation for your records.

6. Pricing and Additional Fees

  • Pricing: The total price for your order is displayed at checkout, which includes the cost of the products, taxes (if applicable), and shipping fees.

  • Additional Fees: Some orders may be subject to customs duties, taxes, or other fees depending on the destination country (for international orders). These additional charges are the responsibility of the customer and are not included in the total price at checkout. The shipping carrier may collect these fees upon delivery.

7. Refunds and Charges

Refunds will be issued to the original payment method used during the purchase. Please refer to our Return and Refund Policy for further details on how refunds are processed.

  • Partial Refunds: In cases of partial order returns, refunds will be based on the value of the returned items.

  • Non-Refundable Fees: Shipping fees and any applicable duties or taxes are non-refundable.

8. Fraud Prevention

We take fraud prevention seriously and may request additional verification or information if we suspect any unusual or unauthorized payment activity. We reserve the right to cancel or refuse any orders suspected of fraud or unauthorized use of payment methods.

9. Cancellations and Modifications

If you need to cancel or modify your order, please contact us immediately at contact@brightsora.xyz. Orders can only be canceled or modified before they are shipped. Once an order is processed and dispatched, it cannot be canceled or modified, but you can return the items according to our Return and Refund Policy.